FAQs

How much does shipping cost?

We’re excited to offer free worldwide shipping for all our valued customers and their furry friends!

I’m excited about my new pet goodies! How long will it take to be shipped?

We aim to dispatch orders within 2-3 business days. During busy periods, it can take up to 5 business days. Thank you for your patience and understanding.

How do I make a return?

It’s easy to request a return! Just send us an email within 30 days of receiving your order. For more details, click here to check out our returns policy.

Do you offer a money-back guarantee?

Absolutely! If you or your furry friend aren’t completely happy with your purchase, simply return it within 30 days, and we’ll give you a full refund.